Author - Scott Williams

Mission Control

This is a Placeholder. More information will be added soon.Mission Control is our computer and mobile app to co-ordinate all the activities of your business between staff.  It covers daily ToDo tasks, weekly and fortnightly sprints and longer term quarterly and 3 year GamePlans.It is part of our "Work Smarter,...

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Micro Business Planning

A micro business (1 to 4 staff) is often the first time the business owner has needed to manage people; other than themselves. While the owner was doing everything by themselves, not much planning was necessary because things could be changed easily.  Once the owner has staff, there are new responsibilities...

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Hiring First Managers

This article discusses hiring your business's first managers and supervisors.This typically starts to happen in what we have called the Small Business (5-19 Staff) phase of your business growth journey.We begin with refreshing your mind on some of our other discussions on the affordability, timing and budgeting for staff. Then...

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Financial Sensitivity Analysis: ChangeBoard User Manual

Sensitivity The Financial Sensitivity Analysis is discussed in several places, under the heading ChangeBoard. Go to the ChangeBoards Introduction for more information. The data for the Sensitivity Analysis is added under the menu heading, Financial CB (for ChangeBoard). 12Faces have other types of ChangeBoards that appear in association with, for example, Sales data. Enter the...

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Business Goals: User Manual

Revenue and Reward Goals This graph indicates how the actual Revenue and Rewards results, for each quarter, are tracking against your estimated business goals figures.  You can also compare this years trend against last years actual for the year. Revenue and Reward Goals Data Entry The data for the Revenue and Reward Goals are...

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Unique Selling Proposition (USP): What is it?

Your competitors usually offer, essentially, the same goods and services as your own. Example: Consider retail grocery shops where every shop offers, by and large, the same product line.  To stand out from the crowd, the shop needs to differentiate themselves in the minds of the consumers. This is to bring buyers...

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Management Accounting Suggestions

In this article, we discuss some of the common improvements that can be made to small business management accounting bookkeeping systems to make them more useful for management accounting and performance measurement purposes.The usefulness of many of the tools and discussions in 12Faces rely on the quality and nature of...

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