Author - Sue Punshon

What’s In It For Me (WII-FM)

A good Unique Selling Proposition (USP) must clearly identify the elements of your goods and services that indicate "What's in it for me (WIIF)" to their customers.  Customers are only interested in why your business is good for them; not why it might be a nice business in general. Further reading on...

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Level 4: HR Productivity & Motivation Menu

  There is always more to be done than you possibly have time for. With YOUR specific issue in mind, select the area below that best fits. Note: Campaign, Skills Module or Leader's Briefings signup may be required for some articles If you want to work reasonable hours, and have a life outside the...

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Generate a Million Ideas Quickly

Stumped For Business Ideas  Here is a really easy way to generate a million ideas in approximately 30 minutes. This technique can be used for a brainstorming session, with others, as a warm up exercise. The Process  Write across the top of the page (paper, white board or spreadsheet): What can I sell, to whom, where, when, how and for...

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Home – Business Strategy Tools

12Faces is your Business Strategy Resource Centre Here is what we offer in this one location: A condensed collection of the best business strategy advice from experts (Knowledge Base). Rapidly searchable to minimise your research time; saves reading lots of books. Diagnostic approach - get answers even when you are not sure what the problem is...

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How to Gain & Keep All Customers Happy

Tactics for Gaining New Customers and Keeping All Your Customers Happy Businesses around the world are having to constantly shift and adapt to the changing tides of consumerism. 2019 is the time to re-evaluate your various marketing and advertising strategies and campaigns, in a way that will stand out in the over-saturated...

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