Looking for Solutions to Your Business Issues?
You Basically have Two Choices!
Do Lots and Lots of Time-consuming Research
You can read lots and lots of books about Business Tools. Watch lots and lots of videos. Do lots and lots of courses. Make lots and lots of experiments with varying success. And have even LESS time for your business and for life in general.
— OR —
Fast-track your Learning Curve
We have already done that research for you. Use our fast tools to quickly find solutions to your issues. Then implement with tried and tested methodology
To us the answer is self-evident
Outsource the grind of researching to us and get straight into moving your business towards Sustainable Business Success.
What Aspects Critical to Your Business does 12Faces Cover?
We group the skills necessary to lead a successful business into 12 categories. That is the origin of our brand name; 12Faces
Reaching and maintaining a balance in all 12 aspects of your business is our formula for success
Six relate to the business. Weaknesses in any of these areas will damage your business (remember the adage “a chain is no stronger than its weakest link”).
- Revenue creation like sales, marketing, pricing, product range
- Operations like workflow, variable costs, inventory
- Overheads like office costs and R&D
- Systems like IT and accounting
- People issues like motivation, hiring and
- Plan & measure, finances, planning and monitoring
The other six relate to you as Owner and your Team. In other words they apply to the individual, not the business as a whole. We offer Continuing Professional Development (CPD) to improve personal skills.
- Decision making skills
- Self management like time management and working efficiently and effectively
- Leadership of and by staff
- Planning to maximize sustainable business success; however success is measured
- Performance measurement to identify weak spots and measure their improvement
- Workflow efficiencies like wasted work, production co-ordination
Just like a Mechanic's toolkit, our Tools come Grouped by Purpose
We group the tools in our toolkit by purpose so you can quickly find, and then use, the one you want. See below for an overview of each group of tools and click-off on any for more information.
With our always FREE plan, there are over 300 topics available to boost your Sustainable Business Success
Search Our Knowledgebase
We have accumulated a wealth of information on running a business. The questions you are struggling with may already be covered in our knowledgebase. Use the Search in the top of each page or click the heading link. There's even podcasts so you can listen while driving/walking/exercising.
Diagnose What's Troubling Your Business?
Wondering what's wrong with your business? Want to get some fresh ideas on alternative ways to improve your operations? Are you spending lots of time working but not making any headway, and more profit to make it worthwhile? Try our diagnostics tools. They'll identify the areas in your business that need attention.
Decison Making Tools
Making the best choice when faced with many possible choices is hard; unless you use tools like those Decision Making tools we list in here
How to Prioritise What to Do Next
Every business owner has a myriad of things they CAN do. This group of tools helps you choose which action you SHOULD do next for the greatest positive impact on your business.
Predesigned GamePlans and Courses
GamePlans are our systematic to carrying out business improvements over a 90 day period. Available for (e.g.) optimizing business, turnaround troubled business, improving cashflow management etc. They are a roadmap you can implement immediately. Other courses cover need-to-know topics for owners running their business.
Planning to Succeed
Small Business's planning needs are quite different to large business. We need lightweight, quickly done, frameworks rather than huge Business Plans and elaborate Budgets. Our world changes rapidly so we need a simple, responsive, and easily built and implemented planning technique that works the way we do. We have developed the tools to do this.
Wise Leaders Constantly Monitor Business Performance
All too rarely, leaders track their critical finance and performance statistics. Conventional accounting reports only go part way and often do not show any valuable insights. Just like the dashboard in a car, our ScoreBoard family provide mission critical trend analysis so you can see if your business is Sustainable
A Leader's Skillset defines the Business's Opportunities
Running a business is like the conductor of an orchestra. The orchestra will only perform as well as the conductor can lead it. Many Business Leaders got promoted for their technical competence as (e.g.) engineers, marketers, accountants and then had to learn management by the well known "sink or swim" principal. This is wasteful of resources and stressful for the Business Leader.
Incorporating other Expertise
Even the best of athletes and business people openly declare they use the services of Coaches and Mentors. This gives a different, and experienced, perspective to their already successful endeavours. We agree and offer Performance Coaching and Volunteer Mentoring services.