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Strategic Solutions for Sustainable Success

12Faces is About Solutions; Not Just Information

Today, the Business Leader is faced with an overwhelming supply of information on any topic under the sun.
The big problem is, finding out how to implement those solutions quickly and effectively while already facing tremendous pressure from demands on your time!
Plenty of blogs tell you what to doFew tell you how to do it.
12Faces has faced this problem for years in our own businesses so we focus on providing you focused, fast and effective solutions to just what ails your business.

Our solutions follow a standard cycle:
.. Locate the issues to address.  Sometimes you know them and other times you don’t
.. Design a plan of attack to deliver measurable successes quickly and often to maintain the focus and enthusiasm
.. Provide you, personally, with support to work though any implementation issues
We work with you on your current goals 
Then help with a roadmap of strategic solutions
To ensure an effective future for your business

Next Steps in your Business Strategy

As a Business Leader, you are constantly facing uncertainty!
A lot has to do with knowing what is going on in your business once it gets too big for you to have your finger on everything.

You need simple, powerful, tools to help you spot any weaknesses in your current operation and to help you work out how to move forward.
12Faces has three approaches to taking some of this load off your shoulders.

Do you know the difference between tactics and strategy?
Strategy is “a plan of action designed to achieve a long-term or overall aim”
Tactics are “the specific actions or steps you undertake to accomplish your strategy”
You need both – so our tools offer both!

Strategic Direction

Step One is to have a clear goal or destination in mind.  We can help you focus on that.
Step Two  is based on Step 1 and sets out a means of achieving the goal.  For simplicity, we offer 5 Accelerator Strategic Campaigns that cover most needs but we can hand-craft a strategy to suit your particular goals;

  • Turnaround 90: Rapid 30 day intervention if your business is in trouble. Just like a hospital stabilises a patient, we help to stabilise your business button LMS subscribe
  • Optimise 100: over time, your business will accumulated “barnacles” that are slowing it down and sucking out resources like time and money. This 100 day Campaign aims to help you “scrape off the barnacles”.  By the way, its not uncommon to double profit during this process! button LMS subscribe
  • Grow 365: This Campaign help plan a year long growth strategy that you can “rinse and repeat” each year
  • Innovate 1000: Many industries are being disrupted. Think Uber / taxis, Airbnb / short term accommodation.  Your industry might be next!  A 3 year (1000 day) rolling Innovation Campaign to keep you abreast of, and respond to, trends
  • Exit 1000: At some point, you will want to exit your business.  Experts say it takes you about 3 years (1000 days) to optimise your exit.  But, you might get an unsolicited approach tomorrow!  Moral of the story is to “be ready”.

button learn more

Tactical Implementation

Once you have a longer-term strategy in place, there will be a host of ‘bush fires’ popping up for you to fight.  These are tactical problems and we offer two families of tools to identify issues and suggest solutions;

  • Diagnostic Family: When you go to a doctor, she diagnoses the problem and suggests a treatment.  We do the same with your business ailments
  • Dash Board Family: Its often hard to look beneath the data you get from your sales or accounting professionals to better understand what this information is really telling you.  We have a number of dashboards (Boards for short) that do just that.  They also come with a ChangeBoard that lets you model the impact of changes so you can better understand what to focus on in your business.

Diagnosticsbutton learn more
Dash Board’s
button learn more

 Implementing Business Strategy

There is a huge amount of information available on what you can do about any conceivable business problem
But, most sources stop at telling “what to do” and leave you to work out from scratch “how to do it”
We don’t!

12Faces has distilled out from our personal experience and the advice of leaders in their respective fields, how to implement solutions;

  • rapidly
  • small “bite-sized” chunks
  • effectively and long lasting

You have access to this KnowledgeBase on demand

button learn more

Support for Implementing Business Strategy

Do you feel all alone!

As the Business Leader, it can often be hard for you to get impartial support to brainstorm about problems and put together solutions.
Often you can’t discuss issues with your staff if they are controversial.  Maybe they don’t have enough management skills to help you with complex issues.

No doubt you are technically competent to get your business this far.
But you might be breaking new ground with some of the management issues arising from growing your business.

12Faces knows this is a problem so it has a portfolio of support solutions to suit your preferences including;

Contact Us by Email

12Faces Mission Statement

What is Sustainable Business Success The catch-phrase or subtitle to our branding is “Sustainable Business Success“, but what does that actually mean? Sustainable means able to operate indefinitely.  For us, that means an acceptable profit, workload and stress.  We offer monitoring and business optimization tools to maintain this state.  As a business ratchets up in […]

About 12Faces and Sustainable Business Success

If you fit this picture, 12Faces will help:

  • you are an owner of a medium sized small business.  Say over $500K in turnover and 5 or more staff
  • you know there are problems with your business, like Cashflow to pay wages and taxes when they fall due, but you aren’t sure how best to fix these problems
  • you think there is more information of use in your accounts but not sure how to extract it
  • you don’t have staff that can brainstorm with you on Strategy so you feel your growth may be slowing
  • you work long hours but there are still many things to do that you wish you could get off your back, if you only had a trusted advisor to help
  • all of this uncertainty is piling stress on your shoulders and reducing your quality of life

What does 12Faces mean?

You will be familiar with a Rubik’s cube and its 6 faces.  The challenge is to get the same colour on every cell on a face of the cube.

We think there are 12 faces to  the enterprise a business leader is running;

  • six relate to the business
    • revenue creation like sales, pricing, product range
    • operations like workflow, variable costs, inventory
    • overheads like office costs
    • systems like IT and accounting
    • people issues like motivation, hiring and
    • finances like cashflow
  • six relate to the leader and their team.  They are Continuing Professional Development (CPD) to improve the personal skills required to run a successful business
    • decision making skills
    • self management like time management and working efficiently and effectively
    • leadership of and by staff
    • planning to maximize sustainable business success; however success is measured
    • performance measurement to identify weak spots and measure their improvement
    • workflow efficiencies like wasted work, production co-ordination

A 12 faced figure in geometry is called a Dodecahedron.  We refer to our 12 faced approach by the catchy term “Dodeca“.

Our Mission is to get each face of your Dodeca showing green for good health.

docedahedron

How does 12Faces work?

Our Strategic Advisory Services help in three ways:

  1. A collection of tools to analyse your current business health and provide you with a simple, easily understood visualisation of what you can work on to reduce your problems and get your business back on a healthy growth track.
  2. We understand there is a ton of information on what to do but not so much on how to do it!  We have a portfolio of short, easily implemented and permanent solutions you can choose from to fix your most important problems.
  3. We know it often helps to have someone to discuss issues with.  We offer a range of advisory support services so you have help on hand when needed

How do we know what Strategic Advice you need?

The 12Faces team have started, run and exited several business like yours and these are the issues we faced.
Along the way, we have been “Telstra National Small Business of the Year” and 4 times in the “BRW Top 100 Fastest Growing Businesses in Australia“.
We are now providing our services so you don’t have as much stress as we did. 
We run everything we do past the simple test – would this have helped us back when we started and ran a business like yours?

A Leader’s Skillset defines the Opportunities for a Business

Running a medium sized business is like the conductor of an orchestra. The orchestra will only perform as well as the conductor can lead it.

Many Business Leaders got promoted for their technical competence as (e.g.) engineers, marketers, accountants  and then had to learn management by the well known “sink or swim” principal.  This is wasteful of resources and stressful for the Business Leader.

Six of our Dodeca faces cover Continuing Professional Development (CPD) for you as Business Leader.  Improve your personal skillset as and when you feel a need with our on-demand support.

How does 12Faces Operate?

  • We only work for Business Leaders individually.  We give you frank, independent and useful assistance which works best when unfiltered by your staff.
  • Every business is different and every business owners priorities are different.  We help you work out your priorities then we help you attain your goals.
  • The pressure of work often leaves good intentions unfinished.  We’ve been there!  Now we use the well known PDCA Cycle (Plan / Do / Check / Act) that contributed to Toyota’s remarkable success.  We encourage you to use ‘bite-sized’ chunks of improvement in your business so things get finished.
  • You and your staff are most incentivised with wins.  We focus on giving you frequent small wins.  The flywheel effect means these small wins quickly add up to big improvements.
  • The other advantage of this approach is that, if something doesn’t work out, you have lost little time and resources and can quickly regroup to get restarted.  Hiccups are inevitable (consider the COVID pandemic). This way, minimum damage is done and recovery is faster.

What is Sustainable Business Success?

Different types of enterprises define Success in different ways.  A NFP might call it funds raised for their charitable work.  A local government might define it as ratepayer satisfaction.  A private company might define it as profit.  The moral is that success is measured differently for different types of enterprise.

Individual Business Leaders might also define success differently.  Some want to grow at all cost.  Others have worked hard and now want a better lifestyle rather than just more growth.  Some are looking to sell the business and make a good exit that leaves them comfortably off.

The lesson is that Success means different things to different Leaders

12Faces recognizes this.  We offer you a choice of advisory options so you can assemble a business that maximizes your personal definition of success.

What you avoid with 12Faces Strategic Advisory Services

  • We do not position ourselves as high profile gurus.  They generally cost a lot and try to force you down a single path which may not suit you.
  • You are not locked into long term, expensive plans.  With 12Faces, you pay as you go!  You only pick the parts of our service that you need right then for your current issues.
  • We don’t have a fixed agenda.  You decide what is important to you and we lock in behind and help with implementation.  You are in full control, all the time.

button learn more

–O– 

Diagnose your Business’s Health 

Use our tools to rapidly diagnose the problems ailing your business
Then choose from our range of solutions
and get Support when you want it

button learn more

–O– 

Your Business Strategy Resource Centre

Here is what we offer in this one location:

A condensed collection of the best business strategy advice from experts (Knowledge Base)
Rapidly searchable to minimise your research time; saves reading lots of books
Diagnostic approach – get answers even when you are not sure what the problem is (Diagnostics)
Bundled strategy options to focus on specific issues in your enterprise (Accelerators)
[Turnaround troubled business in 30 days, Optimise a business in 100 days, Grow your business in 365 days and protect against disruption with the 1000 day Innovation strategy]
Introduce a Toolkit of strategy development techniques you will use time after time (Toolkit)
Web based, 24/7, worldwide

button learn more

–O–

Our Target Client is You; the Business Owner

We work 1:1 with you as an individual as your brains trust to help you with Strategic Planning.
This allows us to personalise the experience according to your planning experience and what you want to know more about.
If you have teams reporting to you, we help you not only with the planning side of things but also how to bring your teams on board. 

–O–

 Tons of Support Building Business Strategy

It can be lonely out there!
We are here to help you
Forums, Help Desks and 1:1 Coaching

button learn more

–O–

About 12Faces

Founder Scott Williams has been in medium-sized private business for decades; he knows small and medium business.
His businesses have been National Small Business of the Year and have listed 4 times in the Top 100 Fastest Fastest Growing Businesses in Australia.
He was Mayor of a local government and Chaired the Independent Audit Committees of 3 local governments, he learned their management.
He Chaired the Finance and Planning Governance Committees of two Universities for a combined 19 years; he knows management at the big end of town.
He worked for the Food and Agriculture Organisation of the United Nations, he knows the International Small Business scene.

Everything he learned about business Strategy over decades is at your disposal in 12Faces

button learn more

–O–

Enjoy your 12Faces journey to Improved Business Strategy
Scott Williams
Founder

Contact Us by Email

 

Steps to Business Success

If you fit this picture, 12Faces will help:

  • you are an owner of a medium sized small business.  Say over $500K in turnover and 5 or more staff
  • you know there are problems with your business, like Cashflow to pay wages and taxes when they fall due, but you aren’t sure how best to fix these problems
  • you think there is more information of use in your accounts but not sure how to extract it
  • you don’t have staff that can brainstorm with you on Strategy so you feel your growth may be slowing
  • you work long hours but there are still many things to do that you wish you could get off your back, if you only had a trusted advisor to help
  • all of this uncertainty is piling stress on your shoulders and reducing your quality of life

What does 12Faces mean?

You will be familiar with a Rubik’s cube and its 6 faces.  The challenge is to get the same colour on every cell on a face of the cube.

We think there are 12 faces to  the enterprise a business leader is running;

  • six relate to the business
    • revenue creation like sales, pricing, product range
    • operations like workflow, variable costs, inventory
    • overheads like office costs
    • systems like IT and accounting
    • people issues like motivation, hiring and
    • finances like cashflow
  • six relate to the leader and their team.  They are Continuing Professional Development (CPD) to improve the personal skills required to run a successful business
    • decision making skills
    • self management like time management and working efficiently and effectively
    • leadership of and by staff
    • planning to maximize sustainable business success; however success is measured
    • performance measurement to identify weak spots and measure their improvement
    • workflow efficiencies like wasted work, production co-ordination

A 12 faced figure in geometry is called a Dodecahedron.  We refer to our 12 faced approach by the catchy term “Dodeca“.

Our Mission is to get each face of your Dodeca showing green for good health.

docedahedron

How does 12Faces work?

Our Strategic Advisory Services help in three ways:

  1. A collection of tools to analyse your current business health and provide you with a simple, easily understood visualisation of what you can work on to reduce your problems and get your business back on a healthy growth track.
  2. We understand there is a ton of information on what to do but not so much on how to do it!  We have a portfolio of short, easily implemented and permanent solutions you can choose from to fix your most important problems.
  3. We know it often helps to have someone to discuss issues with.  We offer a range of advisory support services so you have help on hand when needed

How do we know what Strategic Advice you need?

The 12Faces team have started, run and exited several business like yours and these are the issues we faced.
Along the way, we have been “Telstra National Small Business of the Year” and 4 times in the “BRW Top 100 Fastest Growing Businesses in Australia“.
We are now providing our services so you don’t have as much stress as we did. 
We run everything we do past the simple test – would this have helped us back when we started and ran a business like yours?

A Leader’s Skillset defines the Opportunities for a Business

Running a medium sized business is like the conductor of an orchestra. The orchestra will only perform as well as the conductor can lead it.

Many Business Leaders got promoted for their technical competence as (e.g.) engineers, marketers, accountants  and then had to learn management by the well known “sink or swim” principal.  This is wasteful of resources and stressful for the Business Leader.

Six of our Dodeca faces cover Continuing Professional Development (CPD) for you as Business Leader.  Improve your personal skillset as and when you feel a need with our on-demand support.

How does 12Faces Operate?

  • We only work for Business Leaders individually.  We give you frank, independent and useful assistance which works best when unfiltered by your staff.
  • Every business is different and every business owners priorities are different.  We help you work out your priorities then we help you attain your goals.
  • The pressure of work often leaves good intentions unfinished.  We’ve been there!  Now we use the well known PDCA Cycle (Plan / Do / Check / Act) that contributed to Toyota’s remarkable success.  We encourage you to use ‘bite-sized’ chunks of improvement in your business so things get finished.
  • You and your staff are most incentivised with wins.  We focus on giving you frequent small wins.  The flywheel effect means these small wins quickly add up to big improvements.
  • The other advantage of this approach is that, if something doesn’t work out, you have lost little time and resources and can quickly regroup to get restarted.  Hiccups are inevitable (consider the COVID pandemic). This way, minimum damage is done and recovery is faster.

What is Sustainable Business Success?

Different types of enterprises define Success in different ways.  A NFP might call it funds raised for their charitable work.  A local government might define it as ratepayer satisfaction.  A private company might define it as profit.  The moral is that success is measured differently for different types of enterprise.

Individual Business Leaders might also define success differently.  Some want to grow at all cost.  Others have worked hard and now want a better lifestyle rather than just more growth.  Some are looking to sell the business and make a good exit that leaves them comfortably off.

The lesson is that Success means different things to different Leaders

12Faces recognizes this.  We offer you a choice of advisory options so you can assemble a business that maximizes your personal definition of success.

What you avoid with 12Faces Strategic Advisory Services

  • We do not position ourselves as high profile gurus.  They generally cost a lot and try to force you down a single path which may not suit you.
  • You are not locked into long term, expensive plans.  With 12Faces, you pay as you go!  You only pick the parts of our service that you need right then for your current issues.
  • We don’t have a fixed agenda.  You decide what is important to you and we lock in behind and help with implementation.  You are in full control, all the time.

button learn more

–O– 

Diagnose your Business’s Health 

Use our tools to rapidly diagnose the problems ailing your business
Then choose from our range of solutions
and get Support when you want it

button learn more

–O– 

Your Business Strategy Resource Centre

Here is what we offer in this one location:

A condensed collection of the best business strategy advice from experts (Knowledge Base)
Rapidly searchable to minimise your research time; saves reading lots of books
Diagnostic approach – get answers even when you are not sure what the problem is (Diagnostics)
Bundled strategy options to focus on specific issues in your enterprise (Accelerators)
[Turnaround troubled business in 30 days, Optimise a business in 100 days, Grow your business in 365 days and protect against disruption with the 1000 day Innovation strategy]
Introduce a Toolkit of strategy development techniques you will use time after time (Toolkit)
Web based, 24/7, worldwide

button learn more

–O–

Our Target Client is You; the Business Owner

We work 1:1 with you as an individual as your brains trust to help you with Strategic Planning.
This allows us to personalise the experience according to your planning experience and what you want to know more about.
If you have teams reporting to you, we help you not only with the planning side of things but also how to bring your teams on board. 

–O–

 Tons of Support Building Business Strategy

It can be lonely out there!
We are here to help you
Forums, Help Desks and 1:1 Coaching

button learn more

–O–

About 12Faces

Founder Scott Williams has been in medium-sized private business for decades; he knows small and medium business.
His businesses have been National Small Business of the Year and have listed 4 times in the Top 100 Fastest Fastest Growing Businesses in Australia.
He was Mayor of a local government and Chaired the Independent Audit Committees of 3 local governments, he learned their management.
He Chaired the Finance and Planning Governance Committees of two Universities for a combined 19 years; he knows management at the big end of town.
He worked for the Food and Agriculture Organisation of the United Nations, he knows the International Small Business scene.

Everything he learned about business Strategy over decades is at your disposal in 12Faces

button learn more

–O–

Enjoy your 12Faces journey to Improved Business Strategy
Scott Williams
Founder

Contact Us by Email

 

Why Use 12Faces?

If you fit this picture, 12Faces will help:

  • you are an owner of a medium sized small business.  Say over $500K in turnover and 5 or more staff
  • you know there are problems with your business, like Cashflow to pay wages and taxes when they fall due, but you aren’t sure how best to fix these problems
  • you think there is more information of use in your accounts but not sure how to extract it
  • you don’t have staff that can brainstorm with you on Strategy so you feel your growth may be slowing
  • you work long hours but there are still many things to do that you wish you could get off your back, if you only had a trusted advisor to help
  • all of this uncertainty is piling stress on your shoulders and reducing your quality of life

What does 12Faces mean?

You will be familiar with a Rubik’s cube and its 6 faces.  The challenge is to get the same colour on every cell on a face of the cube.

We think there are 12 faces to  the enterprise a business leader is running;

  • six relate to the business
    • revenue creation like sales, pricing, product range
    • operations like workflow, variable costs, inventory
    • overheads like office costs
    • systems like IT and accounting
    • people issues like motivation, hiring and
    • finances like cashflow
  • six relate to the leader and their team.  They are Continuing Professional Development (CPD) to improve the personal skills required to run a successful business
    • decision making skills
    • self management like time management and working efficiently and effectively
    • leadership of and by staff
    • planning to maximize sustainable business success; however success is measured
    • performance measurement to identify weak spots and measure their improvement
    • workflow efficiencies like wasted work, production co-ordination

A 12 faced figure in geometry is called a Dodecahedron.  We refer to our 12 faced approach by the catchy term “Dodeca“.

Our Mission is to get each face of your Dodeca showing green for good health.

docedahedron

How does 12Faces work?

Our Strategic Advisory Services help in three ways:

  1. A collection of tools to analyse your current business health and provide you with a simple, easily understood visualisation of what you can work on to reduce your problems and get your business back on a healthy growth track.
  2. We understand there is a ton of information on what to do but not so much on how to do it!  We have a portfolio of short, easily implemented and permanent solutions you can choose from to fix your most important problems.
  3. We know it often helps to have someone to discuss issues with.  We offer a range of advisory support services so you have help on hand when needed

How do we know what Strategic Advice you need?

The 12Faces team have started, run and exited several business like yours and these are the issues we faced.
Along the way, we have been “Telstra National Small Business of the Year” and 4 times in the “BRW Top 100 Fastest Growing Businesses in Australia“.
We are now providing our services so you don’t have as much stress as we did. 
We run everything we do past the simple test – would this have helped us back when we started and ran a business like yours?

A Leader’s Skillset defines the Opportunities for a Business

Running a medium sized business is like the conductor of an orchestra. The orchestra will only perform as well as the conductor can lead it.

Many Business Leaders got promoted for their technical competence as (e.g.) engineers, marketers, accountants  and then had to learn management by the well known “sink or swim” principal.  This is wasteful of resources and stressful for the Business Leader.

Six of our Dodeca faces cover Continuing Professional Development (CPD) for you as Business Leader.  Improve your personal skillset as and when you feel a need with our on-demand support.

How does 12Faces Operate?

  • We only work for Business Leaders individually.  We give you frank, independent and useful assistance which works best when unfiltered by your staff.
  • Every business is different and every business owners priorities are different.  We help you work out your priorities then we help you attain your goals.
  • The pressure of work often leaves good intentions unfinished.  We’ve been there!  Now we use the well known PDCA Cycle (Plan / Do / Check / Act) that contributed to Toyota’s remarkable success.  We encourage you to use ‘bite-sized’ chunks of improvement in your business so things get finished.
  • You and your staff are most incentivised with wins.  We focus on giving you frequent small wins.  The flywheel effect means these small wins quickly add up to big improvements.
  • The other advantage of this approach is that, if something doesn’t work out, you have lost little time and resources and can quickly regroup to get restarted.  Hiccups are inevitable (consider the COVID pandemic). This way, minimum damage is done and recovery is faster.

What is Sustainable Business Success?

Different types of enterprises define Success in different ways.  A NFP might call it funds raised for their charitable work.  A local government might define it as ratepayer satisfaction.  A private company might define it as profit.  The moral is that success is measured differently for different types of enterprise.

Individual Business Leaders might also define success differently.  Some want to grow at all cost.  Others have worked hard and now want a better lifestyle rather than just more growth.  Some are looking to sell the business and make a good exit that leaves them comfortably off.

The lesson is that Success means different things to different Leaders

12Faces recognizes this.  We offer you a choice of advisory options so you can assemble a business that maximizes your personal definition of success.

What you avoid with 12Faces Strategic Advisory Services

  • We do not position ourselves as high profile gurus.  They generally cost a lot and try to force you down a single path which may not suit you.
  • You are not locked into long term, expensive plans.  With 12Faces, you pay as you go!  You only pick the parts of our service that you need right then for your current issues.
  • We don’t have a fixed agenda.  You decide what is important to you and we lock in behind and help with implementation.  You are in full control, all the time.

button learn more

–O– 

Diagnose your Business’s Health 

Use our tools to rapidly diagnose the problems ailing your business
Then choose from our range of solutions
and get Support when you want it

button learn more

–O– 

Your Business Strategy Resource Centre

Here is what we offer in this one location:

A condensed collection of the best business strategy advice from experts (Knowledge Base)
Rapidly searchable to minimise your research time; saves reading lots of books
Diagnostic approach – get answers even when you are not sure what the problem is (Diagnostics)
Bundled strategy options to focus on specific issues in your enterprise (Accelerators)
[Turnaround troubled business in 30 days, Optimise a business in 100 days, Grow your business in 365 days and protect against disruption with the 1000 day Innovation strategy]
Introduce a Toolkit of strategy development techniques you will use time after time (Toolkit)
Web based, 24/7, worldwide

button learn more

–O–

Our Target Client is You; the Business Owner

We work 1:1 with you as an individual as your brains trust to help you with Strategic Planning.
This allows us to personalise the experience according to your planning experience and what you want to know more about.
If you have teams reporting to you, we help you not only with the planning side of things but also how to bring your teams on board. 

–O–

 Tons of Support Building Business Strategy

It can be lonely out there!
We are here to help you
Forums, Help Desks and 1:1 Coaching

button learn more

–O–

About 12Faces

Founder Scott Williams has been in medium-sized private business for decades; he knows small and medium business.
His businesses have been National Small Business of the Year and have listed 4 times in the Top 100 Fastest Fastest Growing Businesses in Australia.
He was Mayor of a local government and Chaired the Independent Audit Committees of 3 local governments, he learned their management.
He Chaired the Finance and Planning Governance Committees of two Universities for a combined 19 years; he knows management at the big end of town.
He worked for the Food and Agriculture Organisation of the United Nations, he knows the International Small Business scene.

Everything he learned about business Strategy over decades is at your disposal in 12Faces

button learn more

–O–

Enjoy your 12Faces journey to Improved Business Strategy
Scott Williams
Founder

Contact Us by Email

 

What is 12Faces?

If you fit this picture, 12Faces will help:

  • you are an owner of a medium sized small business.  Say over $500K in turnover and 5 or more staff
  • you know there are problems with your business, like Cashflow to pay wages and taxes when they fall due, but you aren’t sure how best to fix these problems
  • you think there is more information of use in your accounts but not sure how to extract it
  • you don’t have staff that can brainstorm with you on Strategy so you feel your growth may be slowing
  • you work long hours but there are still many things to do that you wish you could get off your back, if you only had a trusted advisor to help
  • all of this uncertainty is piling stress on your shoulders and reducing your quality of life

What does 12Faces mean?

You will be familiar with a Rubik’s cube and its 6 faces.  The challenge is to get the same colour on every cell on a face of the cube.

We think there are 12 faces to  the enterprise a business leader is running;

  • six relate to the business
    • revenue creation like sales, pricing, product range
    • operations like workflow, variable costs, inventory
    • overheads like office costs
    • systems like IT and accounting
    • people issues like motivation, hiring and
    • finances like cashflow
  • six relate to the leader and their team.  They are Continuing Professional Development (CPD) to improve the personal skills required to run a successful business
    • decision making skills
    • self management like time management and working efficiently and effectively
    • leadership of and by staff
    • planning to maximize sustainable business success; however success is measured
    • performance measurement to identify weak spots and measure their improvement
    • workflow efficiencies like wasted work, production co-ordination

A 12 faced figure in geometry is called a Dodecahedron.  We refer to our 12 faced approach by the catchy term “Dodeca“.

Our Mission is to get each face of your Dodeca showing green for good health.

docedahedron

How does 12Faces work?

Our Strategic Advisory Services help in three ways:

  1. A collection of tools to analyse your current business health and provide you with a simple, easily understood visualisation of what you can work on to reduce your problems and get your business back on a healthy growth track.
  2. We understand there is a ton of information on what to do but not so much on how to do it!  We have a portfolio of short, easily implemented and permanent solutions you can choose from to fix your most important problems.
  3. We know it often helps to have someone to discuss issues with.  We offer a range of advisory support services so you have help on hand when needed

How do we know what Strategic Advice you need?

The 12Faces team have started, run and exited several business like yours and these are the issues we faced.
Along the way, we have been “Telstra National Small Business of the Year” and 4 times in the “BRW Top 100 Fastest Growing Businesses in Australia“.
We are now providing our services so you don’t have as much stress as we did. 
We run everything we do past the simple test – would this have helped us back when we started and ran a business like yours?

A Leader’s Skillset defines the Opportunities for a Business

Running a medium sized business is like the conductor of an orchestra. The orchestra will only perform as well as the conductor can lead it.

Many Business Leaders got promoted for their technical competence as (e.g.) engineers, marketers, accountants  and then had to learn management by the well known “sink or swim” principal.  This is wasteful of resources and stressful for the Business Leader.

Six of our Dodeca faces cover Continuing Professional Development (CPD) for you as Business Leader.  Improve your personal skillset as and when you feel a need with our on-demand support.

How does 12Faces Operate?

  • We only work for Business Leaders individually.  We give you frank, independent and useful assistance which works best when unfiltered by your staff.
  • Every business is different and every business owners priorities are different.  We help you work out your priorities then we help you attain your goals.
  • The pressure of work often leaves good intentions unfinished.  We’ve been there!  Now we use the well known PDCA Cycle (Plan / Do / Check / Act) that contributed to Toyota’s remarkable success.  We encourage you to use ‘bite-sized’ chunks of improvement in your business so things get finished.
  • You and your staff are most incentivised with wins.  We focus on giving you frequent small wins.  The flywheel effect means these small wins quickly add up to big improvements.
  • The other advantage of this approach is that, if something doesn’t work out, you have lost little time and resources and can quickly regroup to get restarted.  Hiccups are inevitable (consider the COVID pandemic). This way, minimum damage is done and recovery is faster.

What is Sustainable Business Success?

Different types of enterprises define Success in different ways.  A NFP might call it funds raised for their charitable work.  A local government might define it as ratepayer satisfaction.  A private company might define it as profit.  The moral is that success is measured differently for different types of enterprise.

Individual Business Leaders might also define success differently.  Some want to grow at all cost.  Others have worked hard and now want a better lifestyle rather than just more growth.  Some are looking to sell the business and make a good exit that leaves them comfortably off.

The lesson is that Success means different things to different Leaders

12Faces recognizes this.  We offer you a choice of advisory options so you can assemble a business that maximizes your personal definition of success.

What you avoid with 12Faces Strategic Advisory Services

  • We do not position ourselves as high profile gurus.  They generally cost a lot and try to force you down a single path which may not suit you.
  • You are not locked into long term, expensive plans.  With 12Faces, you pay as you go!  You only pick the parts of our service that you need right then for your current issues.
  • We don’t have a fixed agenda.  You decide what is important to you and we lock in behind and help with implementation.  You are in full control, all the time.

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Diagnose your Business’s Health 

Use our tools to rapidly diagnose the problems ailing your business
Then choose from our range of solutions
and get Support when you want it

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Your Business Strategy Resource Centre

Here is what we offer in this one location:

A condensed collection of the best business strategy advice from experts (Knowledge Base)
Rapidly searchable to minimise your research time; saves reading lots of books
Diagnostic approach – get answers even when you are not sure what the problem is (Diagnostics)
Bundled strategy options to focus on specific issues in your enterprise (Accelerators)
[Turnaround troubled business in 30 days, Optimise a business in 100 days, Grow your business in 365 days and protect against disruption with the 1000 day Innovation strategy]
Introduce a Toolkit of strategy development techniques you will use time after time (Toolkit)
Web based, 24/7, worldwide

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Our Target Client is You; the Business Owner

We work 1:1 with you as an individual as your brains trust to help you with Strategic Planning.
This allows us to personalise the experience according to your planning experience and what you want to know more about.
If you have teams reporting to you, we help you not only with the planning side of things but also how to bring your teams on board. 

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 Tons of Support Building Business Strategy

It can be lonely out there!
We are here to help you
Forums, Help Desks and 1:1 Coaching

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About 12Faces

Founder Scott Williams has been in medium-sized private business for decades; he knows small and medium business.
His businesses have been National Small Business of the Year and have listed 4 times in the Top 100 Fastest Fastest Growing Businesses in Australia.
He was Mayor of a local government and Chaired the Independent Audit Committees of 3 local governments, he learned their management.
He Chaired the Finance and Planning Governance Committees of two Universities for a combined 19 years; he knows management at the big end of town.
He worked for the Food and Agriculture Organisation of the United Nations, he knows the International Small Business scene.

Everything he learned about business Strategy over decades is at your disposal in 12Faces

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Enjoy your 12Faces journey to Improved Business Strategy
Scott Williams
Founder

Contact Us by Email

 

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