Improving Customer Retention
Want to learn about customer retention? It is vital – it can cost you as much as 5 times more to sell to a new customer compared to selling to an existing one! Do you have a lot of one time buyers? Can’t work out why you are not getting repeat buyers? Are your marketing costs skyrocketing because of this? Almost all existing customers are precious. Happy customers lead to a happy, profitable and sustainable business. Be guided on your path to successful selling. Remember, selling to an existing customer is a lot cheaper than continually looking for new. Learn more about the how and why of keeping existing customers with these 12Faces learning materials.