You Know Specifically What Diagnostic Options You Want

Your business is struggling and you are looking for specific business problem solutions. Go to the headings below and click on the link that resonates with you.

Business Problem Solutions: Turn Your Business Around

What is your problem related to ? Is it Revenue; productivity and operating costs; business systems, staff and other people; business finances; problem solving; business life, time and stress; business planning and execution; performance analytics; leadership skills.

Selecting Next Diagnostic Step

Learn to use the 12Faces Diagnostic Process to best advantage, click More Info.


Choices for Business Problem Solutions

Business Problem Solutions: Increase Revenue

Work out what area/s of your business require improvement: Sales and Marketing; saving costs; best pricing strategy; product range; customer retention; distribution systems; sales territory; growth – acquisition and innovation; industry-wide disruption; local competition.

Reduce Operating Costs: Improve Productivity

Operating Costs are also referred to in financial statements Production Costs. It includes inventory management; productivity and operating costs as developed by Ford and Toyota; gross margin analysis; waste reduction; staff motivation and productivity; operational efficiency; problem solving.

Key Statistics to Optimise and Manage Overhead Costs

Learn about the key statistic to monitor your overhead costs – the Overheads Efficiency Ratio. Links to the 12Faces ScoreBoard which will extract hidden information from your Profit & Loss reports.

Effective Business Information Systems

Effective operating systems are crucial to a sustainable business operation. Covers accounting systems; staff management and HR; business planning systems; measure and manage risk; set up and manage IT systems; legal frameworks; operating consistency.

Manage Yourself, Staff and Others

Your business sinks or swims depending on your staff and your management and leadership of them. These business problem solutions cover staff productivity & motivation; HR structure; staff selection and hiring; remuneration and evaluation; dismissal and redundancy; stress management; staff training; outsourcing; leadership skills and others.

Business Performance and Finances: Monitor

Managing the cash flow, and other financial aspects, of your business is mission critical. Covers management accounting systems; cash flow and liquidity; business sustainability; business financing; outsourcing, mentors, coaches.

Business Problem Solutions and Decision Making

Problem solve and make decisions easily with these business problem solutions and skills. Brainstorming; making good decisions in complex situations; prioritising what to do.

How to Manage Time and Stress

Every business leader needs to learn how to manage time and stress. Are you time poor? Stressed that you can’t complete your commitments? Is business life becoming a drag? You know that it can be better but can’t find a way? Go from time poor to having time to spend with family and friends. Learn time management skills and turn your business life around.

Developing a Business Plan and Execution

Take control of the design and implementation of the business problem solutions for your business. Covers business plan construction, execution; business lifecycle and industry type; building a marketing plan; one-off projects; improve efficiency of repetitive work. 

How to Measure Business Performance

Many think that managing business finances is a bit of a ‘black art’, but it need not be. Here, 12Faces helps you construct ‘best practices’ for money management. Overwhelmed by financial statements? Receive accountants reports to find out that you have worked for little or not Profit for the year? Learn how to monitor your business now!

Methods to Improve Business Work Flow 

Do you think that workflows are only for businesses that sell products? Think again. Every business has a work flow, even services. The efficiency of this work flow is a major determinant of the sustainable success of your business.

Business Problem Solutions: Improve Leadership

Many business leaders are technically skilled but are not as experienced with leading the staff in the business. Your leadership skills are essential. Your business will not thrive without you. There is a saying “the fish rots from the head” – if you are not a good leader, no-one else will be as effective as they could be.

Business Lifecycle Related GamePlans

Businesses are like people; they are born, grow, settle down in midlife and eventually exit. GamePlans address the business issues you face throughout these lifecycles. We encourage you to have a longer term (we suggest 3 years) GamePlan identifying where you want to be in the lifecycle in 3 years time.  Then, shorter GamePlans (we suggest financial quarters) help get your business there.  No Lifecycle GamePlan is right or wrong; it’s what best suits you at this time.

Business Size Related GamePlans

GamePlans address the business issues you face according to the size of your business. Additionally, they will address issues moving from one size to the next. Small business is sometimes classified by the number of staff employed.  Size  classifications vary around the world.  We have chosen group sizes likely to be facing the same sorts of problems and have assembled resource catalogues for each group.   The Size GamePlans typically cover 2-3 years for each phase as you pace your expansion rate.

How to use our Diagnostics

Click on relevant links above to drill down and find possible solutions to your current issue.

Know of other Diagnoses and Solutions?

Please let us know of other possibilities by emailing us with an outline.  We will update our resources so you will be helping those who follow you.

Find business problem solutions with other Diagnostic Tools

Business Symptoms of Unknown Cause

The reasons behind the problems concerning you may not be clear cut.  This Tool helps to narrow down the underlying reason for your problem and sets you on the path to solutions.

How to Increase Business Revenue

Investigate Sales, Marketing, Pricing, Customer Retention, Product Range, Distribution Systems symptoms and then eliminate inefficiencies to increase Revenue

See how to Reduce Operating Costs

Reduce Cost of Goods Sold, Production Costs and Operating Costs by improving productivity as discovered by Henry Ford and later improved by Toyota.

Ways to Reduce Overhead Costs

Overhead Costs or Fixed Costs like rent, permanent labour and other costs that do not fluctuate with your day-to-day production levels directly impact on your Operating Profit

Issues with Business Information Systems

Finance, accounting, IT and legals are information systems a business needs. Find solutions to common issues here.

Managing Staff and Your own Productivty

Managing staff and your own productivity are critical issues because people make your business work. Learn more on problem resolution

Business Planning and Business Decision Making Techniques

Planning need not be complex.  We show simple solutions with proven effectiveness.  Along the way, we introduce some decision making tools to simplify hard decisions.

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