12Faces Sustainable Business Success

DUMP UNWORKABLE 3 YEAR BUSINESS PLANS!

Start Using Rapid Improvement GamePlans Instead!

Most small business owners are hard pressed to know where they will be in 3 to 6 months; let alone in three years time!

Why bother to build a 3 year plan when the one thing you can be sure of is that you will not hit your (totally guesswork) planned target.

The 12Faces GamePlans are a custom-build planning strategy for small business owners that takes into account your realities when navigating the direction of your businesses.

All GamePlans are designed around our Mission of your Sustainable Business Success.

GamePlans build a repeatable routine using the same principals that made Toyota great.  You decide what is important to improve in the next Financial Quarter.  Then you orchestrate a series of short sprints to bring home that improvement.  If you can’t reach the original Quarterly destination, you pivot off to something more achievable .

That way, you move forward as quickly as possible on what is most important at that point in time.  But remain flexible to shoot off in a different direction with minimal lost time and money if circumstances change; as they all to often do in the small business world. 

You Don't Need Complex Business Plans for Business Success

Although the gurus say you should have a multi-year business plan, realistically, that’s not reasonable for most small businesses. You work on much shorter time frames and with much more uncertainty than big business.

Picking a figure for your revenue in 3 years time is really just picking a figure at random.  You will be wrong 99.9% of the time so why waste time and energy on something  that speculative!

We have built a more realistic, and easy to use, 2 Step planning system for small business

FIRST: Decide where you want to be in three years time

You can quickly decide where you want to be in general terms in  3 years time. It might be (e.g.);

  • profitably exiting the business
  • growth as fast as sustainable
  • or slowing down growth for lifestyle reasons

None of these are right or wrong!  It’s entirely your choice.  And you can change you mind without wasting a lot of past planning effort.

We call this your 3 Year Destination

SECOND: Decide your Most Pressing Issue to Resolve in next Quarter

We help you prioritize your no-doubt long ToDo list to find the main issue to tackle over the next 90 days.  Its usually fairly easy to pick the biggest problem and 90 days is a manageable timeframe to get things done. 

This way you and your team have regular successes as motivation. And your business moves forward as rapidly as possible because you are always addressing the most important issue at that time.

We call this your Quarter GamePlan 

Use Best Practice Technique Sprints towards Success

The IT industry was long plagued by underperforming and over budget improvement projects.
Then they started using a technique of 1-2 week, very focused, “Sprints” resulting in greatly improved outcomes; even over that short period.
Success went up dramatically!
Learn how to use Sprints in manageable bursts to maximize progress towards success in the next Quarter GamePlan

Your small business benefits from what big business has learnt!

Don't Slip Back. Our Success Ratchets Move You Forward!

Eliminate the two steps forward, one step back problem!

Businesses often overdo their growth targets and run out of money
And that is just one risk dragging businesses backwards!

Our Ratchet System for Sustainable Business Success reduces the backsliding risk!

We use “ratchet” to describe our system for improving business growth and profitability while reducing the risk of the business going backwards.

a ratchet is something that makes a situation change or develop in one direction only, for example by being able to rise but not fall …:– Cambridge Dictionary

Benefit From Our Award-winning Track Record

40 Years of Success Available to You Instantly

12Faces Founder Scott Williams has been a successful small business founder for decades.  Having earnt enough to retire  from active management, he brings his vast experience to other small businesses to speed up their Sustainable Business Success journey. Access this experience;

  • Australian National Small Business of the Year winner
  • 4 years in the Top 100 Fastest Growing Australian Businesses list
  • Member of the Order of Australia (AM) for service including to small business
  • Past President and Member volunteer Business Mentoring Noosa
  • Scott takes no income or profit from 12Faces.  All goes to the Scott Williams Foundation for scholarships to school and university students

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

But Wait, We Can Speed Your Business Up Even Faster!

Pre-designed GamePlans Available

There are life cycle stages and management problems in a businesses life that occur in many businesses.  We have assembled off-the-shelf GamePlans to cover many of these so you don’t have to spend a lot of time researching.  You just tap into the best practices we have assembled for you and make any tweaks to customise for your particular business. 

Or, you can build a DIY custom GamePlan from scratch for your particular circumstances.  We show you how to do this as well.

Three Pre-designed GamePlan Groups

  1. Business Life Cycle Stage GamePlans: Start-up, Growth, Lifestyle and Exit
  2. Business Size GamePlans: Solopreneur, Micro, Small and Larger businesses and
  3. GamePlans for the mission critical aspects of a business; Revenue Generation, Operations and Administration

So you could tap into GamePlans for e.g. Micro Businesses in a Growth Phase and therefore needing More Revenue

Don't Waste Time Reinventing The Wheel!

Our Pre-designed GamePlans save you heaps of work

You have basic choices about where you spend every hour of your time.

  1. You can work on an aspect of your business that directly earns you an income but struggle to research how to improve or,
  2. You can spend that time on time-intensive  original research into how to improve some aspect of your business in the fond hope you will understand, digest then implement the topic and hope it will pay back later or,
  3. Just like your accounting, you can outsource the problem to experts then spend much less time digesting and implementing what they suggest – and all the time earn from doing your day job.  The best of both worlds!

Our GamePlans have:

  • Sieved through the advice of the world’s best minds on a particular topic
  • Re-fashioned it to suit small business
  • Present it as a 90 day road map to implementing that improvement so
  • When you start a GamePlan you instantly have access to all that background experience so you start improving your business from Day One. No wasted Learning Curve

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

Read More on GamePlanning

We Outline our Predefined GamePlans below

You can also read our Work Smarter, Not Harder article that outlines the process

Business Life Cycle Related GamePlans

Businesses are like people; they are born, grow, settle down in midlife and eventually exit.  We encourage you have a longer term (we suggest 3 years) Destination identifying where you want to be in the lifecycle in 3 years time.  Then, shorter GamePlans (we suggest financial quarters) help get your business there.  No Life Cycle GamePlan is right or wrong; it’s what best suits you at this time.

Business Life Cycle plans cover:

  • Startups: the most traumatic part of the business lifecycle
  • Failing Business Turnaround: restarting troubled business
  • Growth: big challenge is to juggle all aspect of fast changing business
  • Lifestyle: tuning business for acceptable income, workload and stress so you have a life
  • Exit: refocusing business to make attractive to buyer

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Business Size Related GamePlans

Small business is sometimes classified by the number of staff employed.  Size  classifications vary around the world.  We have chosen group sizes likely to be facing the same sorts of problems and have assembled resource catalogues for each group.   The Size GamePlans typically cover 2-3 years for each phase as you pace your expansion rate.  You can improve your existing business AND look ahead to the next size range to see what issues you will face and be prepared for them.  Covers;

  • Solopreneurs: businesses run by single founder/owner
  • Micro (1-4 staff): covers the “firsts” like first staff member. A big jump requiring you to more than double your revenue to cover extra wages
  • Small (5-19 staff): covers the issues with bigger teams and introducing first middle management layer
  • Medium (20-199 Staff) and Large Business (>199 Staff)

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

Revenue Boosting Quarterly GamePlans

Increasing sales is often as far as owners look when trying to increase revenue.  In fact, there are a number of other faster and less gruelling ways to increase revenue.  Get started on your revenue boosting GamePlan with these resources.

GamePlan Course: Growth365

The Growth365 (G365) Course is a pre-designed quarterly GamePlan which explores the topic of “What might stop your growth” in the first of three lessons.  This lesson highlights a number of reasons growth might not be effective for you.  It is worth a quick scan at least to see if growth is on your horizon.  The other two lessons cover “Planning for Growth” and “How to execute a Double your Profit strategy”.   They may be of interest but not as relevant for a Micro Business.

Diagnostics: Revenue Increase Choices

We have catalogued more than 8 ways to increase revenue; and only 1 is increasing sales.  Explore candidate quarterly GamePlans via this link.

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

Quarterly GamePlans to Improve Operations

Operations loosely refers to all the processes and resources used to carry out the work of the business.  There are a very large number of improvements that are possible.  They can be loosely grouped into those optimizing by reducing existing costs and those improving productivity to produce more efficiently.  

GamePlan Outline: Optimize Business Operations

If your business has been operating for a while, it most likely has accumulated “barnacles” that are slowing down progress and diverting resources to activities no longer key.  This quarterly GamePlan Outline identifies typical opportunities for improving the operation of a business.  Any such cost savings typically go straight to the bottom line profit so optimizing is a very useful program to run; perhaps annually to continually harvest savings.

Diagnostics

Our business improvement resources are grouped by topic in the Diagnostics System.  Look though the topics at the high level overview you reach on the link above, then drill down on ones of interest to explore more quarterly GamePlan options.

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

Quarterly GamePlans to Improve Administrative Processes

Administration is often the task least-loved by small business owners so it is often underexploited for productive improvement.  As a consequence, bad trends are sometimes not spotted until they turn toxic.  In turn that consumes money, owner’s time and increases owners stress.  In a well balanced 12Faces business, this risk is greatly reduced.

Eventually, administration can be subjected to continuous incremental improvement (so called Kaizen) but initially, it might benefit from a quarterly GamePlan overall or in specific areas of admin to make large and quick gains.

Common areas in administration that lend themselves to GamePlans include;

  • Human Resources: like leading and incentivizing staff
  • Financial management: like cash flow, useful accounting systems
  • Planning: GamePlans and more detailed strategies
  • Profitability: monitoring and streamlining for profit

Diagnostic: Administrative GamePlan Opportunities

Look through the opportunities for improvement grouped by topic on the link above.  Drill down in areas you think might be worthwhile considering as a candidate for a quarterly GamePlan.  Then use the techniques we teach to prioritize your candidate GamePlans and begin working though them over several quarters in priority.

GamePlan Course: Business Turnaround90

The Turnaround90 Course is a pre-designed quarterly GamePlan which explores how to rapidly improve a business experiencing financial hardship.

You save time by working though possible options, executing those that can improve the situation and skipping or postponing those less useful in your particular case.

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

Don’t lose touch with us in your busy world and receive our weekly email list of 5 minute tips to boosting your business.   Unsubscribe at any time.

Backup Resources

There will be many issues that come up in your business that we have not covered or not covered clearly enough.

We have other tools to help clarify how to attack the issues that are worrying you. Please use  them as much as you wish.  We can respond and use your input to improve our service to others who come after you.

Performance Coach

It can be lonely being a business leader.  Sometimes you will feel you can benefit from another person’s advice or guidance but can’t ask staff.  We offer a Performance Coaching Service on an as-requested basis for just these times.  Use the link above to learn more.

Community Forum

Our Community Forum is open to any registered business as a FREE service to our community.  You can post a query here for others to comment.  You can, and are very welcome to, respond to questions yourself.

12Faces Support System

If you spot a broken element on our website or an error in our resources, we appreciate you opening a support ticket or just emailing us direct to reception@backstop.business

Email us Directly

You can pass on questions and comment to us directly to our main email address; reception@backstop.business

To Access the GamePlan Menu, you MUST Register.  But we have a FREE, No Obligation Option

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