This is the 12Faces Mission Control User Manual.  Itn is always a Work-in-Progress as we try to make using our tools easier.  We encourage you to email us with suggested improvements to this Manual.  We greatly appreciate your feedback.  Email Suggestions

Set Up Local Area Marketing Monitor

Client Connects Mission Control to Google Apps and Facebook

A range of your Google and other information can be displayed in  Mission Control for your viewing convenience.

Normally, permission will need to be given for Mission Control to connect.  This only needs to be done once

The easiest way is for the client to do this and so retain privacy over passwords etc. 

You can set up this functionality yourself or we can have a Zoom session to do.  This has to be done in a different screen to the Mission COntrol display for your specific 

  1. before starting the Zoom session, make sure you have the correct login information for;
    • Google Analytics
    • Google Adwords – if used
    • Google Business Profile 
    • Facebook
  2. before we start the Zoom session, log into a different app with a link we will provide
  3. You share your screen over Zoom
  4. log in confidentiality while we can see and advise you how to progress.

Setting up and Using TrendBoard

Adding TrendBoard Data and Outline of Results

The User Manual and other helpful materials are listed below.

  • User Manual:
    • covers login,
    • what and how to extract data from your accounts and enter into TrendBoard,
    • an outline of how to interpret the several different sets of results displayed graphically 
  • Key Business Indicators in TrendBoard and how to interpret
  • Critical Financials for Business Explained helps explain how to convert the trends appearing from your data in TrendBoard into actions to implement in your business.  Once you notice a trend of interest, you go to that section of the Guide and there are links off to how to research that particular topic and find solutions tied into our Business Diagnostics System

 

Work in Progress (WIP)

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(WIP) Give 12Faces Direct Access to Google apps and Facebook

A range of your Google and other information can be displayed in  Mission Control for your viewing convenience.

Normally, permission will need to be given for Mission Control to connect.

Step 1 is to add 12Faces with permission to view the records.  Then we can add your information to the various modules.

Use the email “connections@backstop.business” to give us permissions

Adding Google Analytics

How to Give Your Marketing Agency Access to Your Google Analytics Account

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