3 Steps and a few seconds to find the most important thing for you to focus on;

  1. provide your Name and email so we can send you the results
  2. fill in the survey. Score problems 1 to 5. HINT: pick the highest first, give it a 5 then score the others in relation to that score
  3. find the highest scoring issue and click on the links under the survey to go straight to our solutions 

Press SUBMIT in form to send a copy of form

Guide to Results

  • Score 12+: “Critical Sprint” — High pain with high impact. Stop everything and fix this.
  • Score 8–11: “Steady Build” — Important foundation work that will yield results soon.
  • Score <8: “Maintenance” — Not a priority for this 90-day cycle.

Find Solutions

You have ranked how important these problems are for you and we have adjusted for ease of repair and likely impact.  Start your first improvement cycle by clicking the link below corresponding to your greatest Score to start resolving your major issues.

  1. Cashflow & Finances  
  2. Sales & Marketing
  3. Operations & Systems
  4. People & Teams
  5. Strategy & Focus
  6. Self Management
  7. Technical Systems
  8. Inventory Problems

Getting Improvements Done!

12Faces is all about showing you how to improve your business as quickly as possible.  Two powerful techniques you can use over and over again to get stuff done are;

  1. Use short (say weekly) Sprints and longer 90 Day GamePlans to improve and move forward.  We offer prefab GamePlans to rectify common issues
  2. Rather than you personally having to repeat some task over and over again, you want to move it to a Routine so staff can do it.  See more on Routines and our prefab Routine library.

How the Scoring Works

For the curious, here is a little on how this scoring system works behind the scene.

  • you rank each topic by how concerned you are about it
  • we multiply each by the impact it has on your business success
  • we factor in how quickly you can make changes in each area
  • the resulting Score displayed takes your level of concern and factors in impact and speed to improve.  
  • you pick the highest Score and start a Sprint or 90 Day GamePlan to improve it.

This technique is known as Weighted Scores and allows you to factor in any decision-influencing variables you want (e.g. cost, speed, complexity, difficulty)

This article was provided by Scott Williams AO FAIDC.  It describes the way best practice in many management areas has been brought together in the 12Faces GamePlan System.  The Goal is to provide an easy to use and repeatable “flywheel” to improve small business owners’ outcomes.  Scott is the Founder of NFP small business support services 12Faces and MentorSME and has a Philanthropic Foundation supporting students in education. Scott’s business Petals Network was National Small Business of the Year and 4 times in the Top 100 Fastest Growing Australian Businesses  LinkedIn