Products & Services Portfolio

Business CoachGetting Started With 12Faces

Partner & Affiliate Program

Traditional Professionals are Trusted Advisors! We provide services to you and your clients via our affiliate program You are a …

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Business CoachBusiness PlanningD9.1 Business PlansG1: Business Growth Preparation

Small Business Strategy Consultant and Coach

24/7 Strategy Solution for Small Business In a big business, the Chief Financial Officer (CFO) has the vital role of …

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Business Skills ModulesD11 Business WorkflowG3: Optimizing a Business for GrowthSM5: Theory of Constraints (TOC)

SM5.0 Theory of Constraint (TOC) Find Remove Bottleneck

The Theory of Constraints (TOC) is an important optimising technique that focuses on improving the throughput of work at the (usually) single bottleneck or constraint in the workflow.  

This Skills Module draws together a number of the 12Faces articles on the subject.  One research project demonstrated that 89% of improvement in a manufacturing business came from the application of TOC. Yellow Belt.  button LMS subscribe

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G4: Executing Business GrowthLeader's Briefings

LB3: Quick Goal Setting for Time Poor

Goals for your business are critical, otherwise, how do you know where you are heading?  But, if you are not used to setting goals for your business, the first few times can be rather overwhelming.  There is a lot of advice on what they should look like. The range of choice in targets and directions can be so overwhelming that you just never get started!  This article walks you through a very simple way to get started with goal setting that will see 3 year, 1 year and quarterly goals set in under 1 hour!Yellow Belt

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D8 Business-Life, Time and Stress


COVID Recovery Program Many otherwise healthy businesses are ramping up after COVIDWe would like to help! 12Faces donates its profits …

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D10 Performance AnalyticsG1: Business Growth Preparation

Simple Free Online Business Plan Template

The Most Successful Businesses have a Plan But Business Plans are time consuming to put togetherOur online template lets you …

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D8 Business-Life, Time and Stress

FREE Personal Introductory Session

We offer a host of Valuable Services

In a big business, the Chief Financial Officer (CFO) has the vital role of tracking what’s going on and using that information to recommend future strategy.
Most likely, you are too small to afford a CFO on staff at the moment!
You are missing out on the analysis and independent thinking that a CFO can bring to your business.
We provide the same CFO benefits at a fraction of the cost!

Would You Like a Personal Introduction to Our Service?

Let’s explore together how we can help you boost your business.

Take advantage of our no-obligation, free, 15 minute consultation to learn more.

free 15 minute Q&A offer


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D10 Performance Analytics

Getting Virtual CFO for Small Business

Ideal Virtual, Outsourced, CFO Solution for Small Business In a big business, the Chief Financial Officer (CFO) has the vital …

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C3 Grow Profits over Year (G365)CampaignsG1: Business Growth Preparation

C3.0 Introduction to Grow your Enterprise in 365 Days Course

The third of our signature 12Faces courses is a Growth Strategy Over One Year.  This course builds on the rapid optimisation carried out during the course C2.0 Optimise Your Business Enterprise in 100 Days (Optimise100).

This Growth Strategy is designed to work with the various types of enterprise we service: 

For-profit, Public Sector and NFP

Each of these enterprises will likely want to grow something.

For Profit are interested in profit and/or revenue growth.

Public Sector and Local Government are interested in serving a greater number of clients better within their budget constraint.

NFP may want to raise more money to sponsor good works and/or service more clients within the available budget.

Generally, we speak of Profit in this course.  And that is of interest even to organisations not seeking to maximise profit.  These organisations will want to maximise growth while not making a loss; the other side of the profit coin.

Rather than write about the goals of each type of business each time, we generally refer to the process a for-profit business will follow. This is just as applicable to the various types of NFP.

To continue to grow, we discuss how to increase your revenue so that more money goes to your profit bottom line.  Since this is a slower process, we will allow ourselves 12 months to achieve it.  Nevertheless, these two combined are likely to more than quadruple the profit of your business in just 15 months.

The techniques discussed in this training course, “Grow365″ are designed for growth businesses.  They might be a relaunch of an existing business or a startup

This introduction to the course outlines the process with links to relevant articles. The next stages links are also at the bottom of this article.

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Business PlanningD9.1 Business Plans

Your Business Strategy Support System

As Business Owner, you must lead Strategy

You have to lead from the front in this area
Who do you ask for advice when you don’t know and your staff can’t help?

This is a common problem – 12Faces has a family of Solutions

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G1: Business Growth PreparationLeader's Briefings

LB1: Innovate1000: Double Growth Through Innovation

Your enterprise may be growing at present. But, you can be certain that innovation and disruption will erode what have been successful services or products. We see this at work all the time.

Years ago, videos came on a cassette tape. Then DVD’s and now streaming services. Your enterprise will decline without innovation. This innovation program will keep your enterprise thriving.

Innovation is a longer term project. Hence, Innovate1000. “Double Your Growth Through Innovation in 1000 days (3 years). Achieve this through innovative new products.

This is a blue belt topic.

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Business PlanningD9.1 Business Plans

Strategy KnowledgeBase

Conundrum!  You want to grow your business but don’t have time to study! Separate the important Business Strategy “Wheat” from …

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D6 Manage Business Finances

Grow365 Campaign Signup

Many Enterprises aspire to Grow Growth means different things to different types of enterprise. A for-profit business typically wants to …

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Business PlanningD9.1 Business Plans

Strategy Resource Materials

Test Drive 12Faces Features The online resources in 12Faces are normally only available to subscribers But we would like you …

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D2 Productivity and Operating Cost

Dice Games Simulate Profit Game

READY TO PLAY A GAME? SIMULATE YOUR PROFIT GAINS. Throughout 12Faces we talk about several different Workflow and Inventory Models. …

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D5 Manage Yourself, Staff and Other People

Redundancy Planning

Reducing the staff head count in a business is never a pleasant task – on either side of the desk. …

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Business PlanningD9.1 Business PlansG1: Business Growth Preparation

Do You Really Need A Business Plan?

Many businesses will benefit from having a Business Plan, but, depending on the Life Cycle Stage of your business, this may or …

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D7 Problem Solving Decision Making Tools & Skills

Generate a Million Ideas Quickly

Stumped For Business Ideas  Here is a really easy way to generate a million ideas in approximately 30 minutes. This technique can …

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Business Skills ModulesD1.1 Sales Processes and Profits

SM2.0 80/20 Principle – Double Sales, Triple Profits

Introducing the 80/20 Principal The 80/20 Principle asserts that a minority of causes, inputs or effort usually lead to a …

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D8 Business-Life, Time and Stress

Tell Your Business Legal Advisor What YOU WANT?

Business Legal Structures  The best form of legal structure in which to place your business is something you should get …

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D11 Business WorkflowG4: Executing Business Growth

80/20 Principle and the Theory of Constraints

This is 12Faces equivalent of Godzilla meets the Hulk! In our language it is the mixing of the 80/20 Rule, which promises up to 16x growth and the Theory of Constraints (TOC) approach, which describes the most liberating aspect of your production line.

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Leader's Briefings

LB2: Business Plans

Many businesses will benefit from having a Business Plan.  
They can be complex but it is possible to structure a fairly straight forward plan that suits your business. 
We offer a Yellow Belt (beginner) introduction and later some more advanced Blue Belt (intermediate) suggestions.

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Business Skills ModulesD8 Business-Life, Time and Stress

SM3.0 How to De-Stress Introduction

Stress is All Around Us.  There is no doubt that many Owner/Operators work under considerable stress.  Sometimes this stress is constructive because we are excited and challenged by growing the business and/or making it more profitable.

But all too often, it comes about because events just overtake us and we find ourselves fighting off one alligator just to get attacked by another.  This stress is not healthy or helpful.  It leads to all sorts of physical upsets and is also often damaging to your relationships. button LMS subscribe

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LB4: Getting Stuff DoneLeader's Briefings

LB4: Getting Stuff Done When There is Lots

As a business manager, there is always more to be done than you possibly have time for.  If you want to work reasonable hours and have a life outside the business, you will have to prioritise what you do.  This article describes several techniques that can help you reduce the often seemingly overwhelming number of things you have to do to a more manageable approach.  If you don’t learn to manage the workload, you will find yourself flitting from one task to another and not getting much of importance done. This article is a Yellow Belt tool to help you manage all the “stuff” to do.  

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Business Skills ModulesD2 Productivity and Operating Cost

SM4.0 Business Efficiency: Waste Reduction Introduction

Eight Types of Waste

The well-known Toyota car company identified seven types of waste that had an impact on Productivity and Profit.  An eighth has been added more recently.  By gradually reducing these wastes, you can improve the Productivity and Profit of your business.  In Japanese, this is referred to as reducing “muda” (pronounced Moo-da).  This article discusses how these types of waste might show up in your business; and what to do about them.  Waste reduction is an ongoing and probably never ending process.  This article gives lots of examples of waste in each of the categories.   To be most effective, you should tackle the largest waste items first so as to make the largest gains first. Waste reduction is a team effort ideally as those on the front-line probably already know what is wasteful; they are just not empowered and trained to combat waste.

Read this if: you are working on making your business operate more efficiently.

Relates to: 80/20 Rule for finding the biggest issues, Kaizen for incremental improvement, Constraints and bottlenecks.  Our Campaigns; Optimise100 and Grow 365.

Degree of Difficulty: Yellow (entry level) .  The Skills Module on managing waste to improve your Profit is not hard to do but requires perseverance. 

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