How to Track progress with Fever Charts
Very often we would benefit from some visual method of alerting us to the fact that some process is becoming critical and needs our attention. One such visual aid is a “fever chart”.
SM4.4 How to Reduce Waste in Offices and Service Industries
Most improvement is an incremental process. “Kaizen” is a Japanese word for incremental improvement. Most people think of the removal of waste occurring only on the factory floor. Waste can also occur in Office Operations; administration, human resources, sales & marketing. Experts report that Office Operations waste is at a higher level than waste on the factory […]