12Faces Sustainable Business Success


Turnaround Your Failing Small Business
Low Risk Steps to Stabilize then Ratchet Up Improvement

Over Half of Small Businesses Close Down
Don’t Join this Statistic!

Our Turnaround Ratchet System Reduces Risk of Backsliding

Then Improve Your Business at Your Own Pace and Direction

T90 Course: Aims for Business Turnaround in 90 Days

Our Turnaround90 (T90) Course is a practical system for turning around your failing business; where that is possible.  

It is designed for owners with little formal business management and accounting knowledge.

You proceed at your own rate and with your own priorities.

It is designed to mesh in with your normal business workload and still be achievable in 90 days.

It is offered on a monthly subscription plan with a 100% Money Back Guarantee if not satisfied in your first month of subscription.  You can cancel subscription at any time.

But Wait, There's More!

Also included, at no extra cost, are our Catalogues of Business Success Resources
Grouped to cover growth, optimization, turnaround, business size; and more
Covers precisely whatever is driving you!
Easy to Search!

The amount of business management advice out there is overwhelming!
  Its hard to even get started with all that complexity!
  We reduce all that to catalogues of the most important issues to get you started to success.  For example;

  •  Business Size Resource Collections highlighting each stage’s particular issues and risks giving you advanced notice to reduce stress and the risks. We cover;
    • Solopreneurs and Start-ups
    • Micro Business (1-4 staff)
    • Small Business (5-19 staff)
    • Medium and Larger Business 
  • Business planning and communication tools that keep your entire team focused on what is important
  • Business Focus Collections for whatever is on your mind;
    • Failing businesses needing a turnaround
    • Optimization tools covering fastest way to profit boost and problem reduction
    • Growing at a sustainable rate with ratchets
  • Business monitoring tools that check the health of your business so it stays stable, sustainable and capable of growth indefinitely
  • Rigging for Profitable Business Exit when you want to sell

The good news:

  • progress is entirely self paced, it can take as much or as little time as you like.  
  • The actual sequence of events is up to you. We show you how to prioritise what’s important
  • our Mission is your Sustainable Business Success that reduces problem areas for more time in your life.

Don't Slip Back into Failing Mode!

Our Ratchet Technique Reduces Risk

Eliminate the two steps forward, one step back problem!

Businesses often overdo their growth targets and run out of money
And that is just one risk dragging businesses backwards!

Our Ratchet System for Sustainable Business Success reduces the backsliding risk!

We use “ratchet” to describe our system for improving business growth and profitability while reducing the risk of the business going backwards.

a ratchet is something that makes a situation change or develop in one direction only, for example by being able to rise but not fall …:– Cambridge Dictionary

Do Away With Complex Business Plans

Although the gurus say you should have a multi-year business plan, realistically, that’s not reasonable for most small businesses. You work on much shorter time frames and with much more uncertainty than big business.

Picking a figure for your revenue in 2 years time is really just picking a figure at random.  You will be wrong 99.9% of the time so why waste time and energy on something  that speculative!

In any case, you are probably more interested in just surviving right now!

We have built a more realistic, and easy to use, 2 Step planning system for small business

We call it GamePlanning!

FIRST: Decide where you want to be in three years time

You can quickly decide where you want to be in general terms in  3 years time. It might be (e.g.);

  • profitably exiting the business
  • growth as fast as sustainable
  • or slowing down growth for lifestyle reasons

None of these are right or wrong!  It’s entirely your choice.  And you can change you mind without wasting a lot of past planning effort.

We call this your 3 Year GamePlan

SECOND: Decide your Most Pressing Issue to Resolve in next Quarter; likely Turnaround initially 

We help you prioritize your no-doubt long ToDo list to find the main issue to tackle over the next 90 days.  Its usually fairly easy to pick the biggest problem and 90 days is a manageable timeframe to get things done. 

This way you and your team have regular successes as motivation. And your business moves forward as rapidly as possible because you are always addressing the most important issue at that time.

We call this your Quarter GamePlan 

Benefit From Our Award-winning Success Experience

40 Years of Success Available to You Instantly

Founder Scott Williams has been a successful small business founder for decades.  Now retired from active management, he is bringing his vast experience to other small businesses to speed up their Sustainable Business Success journey.

Some notable successes now on offer to other small business owners include:

  • Australian National Small Business of the Year winner
  • 4 years in the Top 100 Fastest Growing Australian Businesses list
  • Member of the Order of Australia (AM) for service including to small business
  • Scott takes no income or profit from 12Faces.  All goes to the Scott Williams Foundation for scholarships to school and university students

Examples of 370+ Additional Business Resources!

Part of Your Subscription. No Extra Charge

Business Profitability

  • Cash Flow – the life blood of business
  • Reduce stress
  • Have money available to pay your bills
  • Setup “Piggy Banks” to pay bills when due
  • Business liquidity
  • Tools and Analytics
  • Boost your Accounts Receivable

Increase Revenue/Sales

  • Improve your Sales & Marketing
  • Expense reduction 
  • Find the best pricing strategies
  • Plan your product range
  • Customer retention strategies
  • Distribution channels and sales territory

Operational Efficiency

  • Reduce Cost of Goods Sold (COGS)
  • Improve inventory management
  • Reduce the 8 types of production waste
  • Powerful Gross Margin Analysis
  • Perfect stock levels: understand over and under stocking
  • Focus on the important issues – 80/20 Rule

This is a service provided by 12Faces (registered trademark) a division of Backstop Business Services P/L.
All advice is general in nature. Always seek professional advice on specific issues.
Enquires to reception@backstop.business

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