C4.0.1 Rapid Solutions to Common Issues
Are You or Your Business Troubled? It is a sad fact that many small business owners face problems in their businesses. The Goal of 12Faces is to help you resolve those problems and put you on the path to success. Our Turnaround90 (T90) Course is designed around a 90 day GamePlan. But this special edition […]
How to Use 5 Whys Problem Solving Technique
Often you are faced with a problem and have no idea what is causing it. You don’t even know where to start looking! Actually, you and your team may know more than you think and 5 Whys is a way to unearth possible reasons from complete unknowns Five Whys and its sister Five Hows is […]
SM2.2 80/20 Problem Solving
It is very common in business to be faced with a dilemma where you have a large number of alternative solutions to a problem. It is unclear as to which are the major contributors to the problem, or the best way to go, to help you solve the problem.
C4.1 Turnaround90: Rapid Stabilisation of a Business in Trouble
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C4.0 Troubled Business: Introduction to Turnaround90 (T90)
Are You or Your Business Troubled? It is a sad fact that many enterprises, both large and small, hit tough times.A troubled business often doesn’t survive If you are experiencing financially troubled times, this Campaign is designed to help by:(1) Rapidly stabilising your business to reduce further damage and then(2) Demonstrating the next steps to […]
Critical Financials for Business Explained
Many Owners overlook the vital business health information available by an analysis of your financials It all sounds too hard so keeps getting put off till “later” But your profitability and cashflow is easily monitored for adverse trends Accounting terminology differs between countries and even between accountants. Use our accounting terminology translator for unfamiliar terms […]
5 Whys Meets Sales Funnel
The sales funnel concept refers to the process of tipping sales “leads” into the top of a “funnel”. They then progressively move through the sales process ideally converting them to a sale at the bottom of the funnel. The 5 Why technique is a method of working out why something is not working or has gone […]
Using Weighted Scores Prioritising Technique
When you are faced with many alternatives, it can often be very hard to choose between them. They will be strong on some things and weak on others; but hardly ever the same things. The sort of problem you face when choosing a car or a new staff member for example. A quick and effective way to work through such a maze is to use a Weights and Scores technique described below. Yellow Belt
Overhead Margin Analysis Explained
Overhead Margin relates to Overhead Costs, which are the costs in your business that do not change directly with a change in your Revenue and/or a change in your Cost of Goods Sold (COGS). They include such things as: Rent, insurance. Interest. Salaries of permanent staff. Administration costs in general; telephone, office costs. Some elements of […]
How to Manage Highest Paid Person’s Opinion – HiPPO & other Effects
When a HiPPO (highest paid person’s opinion) is in play during staff meetings, it is doubtful that your enterprise is relying on data to inform decision-making. In fact, the HiPPO effect will be killing debate in your team meetings. Is your business making decisions based on what the HiPPO wants done? Yellow Belt I am […]

