G0: Growing a Business

Many business owners what to grow their business but it’s often not a straight forward job. Many small business owners are good in their professional arena but lack experience with the management theory and practice behind successfully growing a business. The Mission of 12Faces is your Sustainable Business Success. We have developed a process for making your business growth as straightforward as possible by reducing your learning curve and just letting you get on with business growth.

How to do a Tuneup and Improve Website Speed

Increasingly, your website is becoming an essential marketing tool and can often be a major sales tool as well.  Learn how to tuneup your website. When you designed your website, it probably represented the "state of the art" in your mind.  Over time, you will have fresh insights into what...

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Manage Workflow and the Local Optima Problem

It is a very widely held belief in business that each station in a production line should be working as hard as it can in order to maximise its efficiency. This might be a car assembly line or an accountant's office processing tax returns using several different stages in the accounting...

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SM5.0 Theory of Constraint (TOC) Find Remove Bottleneck

The Theory of Constraints (TOC) is an important optimising technique that focuses on improving the throughput of work at the (usually) single bottleneck or constraint in the workflow.   This Skills Module draws together a number of the 12Faces articles on the subject.  One research project demonstrated that 89% of improvement...

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Small Business Strategy Consultant and Coach

24/7 Strategy Solution for Small Business In a big business, the Chief Financial Officer (CFO) has the vital role of strategy coach and tracking what's going on and using that information to recommend future strategy. Most likely, you are too small to afford a CFO on staff at the moment! So you are...

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Failing Business Turnaround (NID49)

One in five businesses, both large and small are failing at any point in time. And this is a very sad situation, considering all the lost dreams,  lost time and lost money. Not all of those businesses can be saved, but it's worth a try! We've assembled 26 steps into a 90 day...

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Growing a Local Service Business depends on Headcount (NID48)

When it comes to growing your local business, it's not just a matter of one size fits all for many types of business.  For these types of businesses, the main constraints and pressure points change with the staff Headcounts.  A good example are local service businesses that sell services to...

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Cost of Over and Under Stocking

In a manufacturing or retail environment, having too much inventory of products your customers don't want and/or too little inventory on hand of what products your customers do want will cost you money and, consequently, profit.  Many service businesses also have inventory even if it is items like stationary incidental...

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Gross Profit Margin Analysis Boosts Profit Explained

Gross Margin Analysis opens the door to understanding the complex interactions between Revenue, COGS (Cost of Goods Sold or Operating Expenses) and Gross Profit.  It can be hard to understand why (e.g.) Revenue is going up but Gross Profit is going down!  Gross Margin also lets you measure the operating...

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